We’d love to hear from you. Whether you found a pay scale error, have a feature request, or just want to say the tools helped you — your feedback makes MyPostalPay better for everyone.
Quick Feedback
The fastest way to reach us is through the feedback button in the bottom-right corner of any page on the site. It lets you tell us your craft, select a category, and describe what’s on your mind. You can optionally include your email if you’d like a response.
Email Us Directly
Prefer email? You can reach us at contact@mypostalpay.com. For privacy-specific questions, use privacy@mypostalpay.com. We read every email and try to respond within a few days when you include a reply address.
What to Include
The more detail you give us, the faster we can help:
- Pay scale corrections — Tell us your craft, grade, step, and what you believe the correct rate should be. If you have a source (earnings statement, union PDF, PS Form 50), mention it.
- Feature requests — Describe what you’d like to see and how you’d use it. We prioritize features based on how many people ask for them.
- Bug reports — Tell us what you expected to happen vs. what actually happened. Include your device/browser if possible.
- General questions — We’re happy to help, though we can’t provide official payroll or HR advice. For official matters, contact your local HR office or the USPS HR Shared Service Center at 877-477-3273.
Response Time
MyPostalPay is a small independent project. We read every submission and do our best to respond within a few days if you include your email. Pay scale corrections are prioritized and typically fixed within 24 hours.
Official USPS Resources
For official employment, payroll, or benefits questions, these are the right places to go:
- USPS HR Shared Service Center: 877-477-3273
- LiteBlue: liteblue.usps.gov
- OPM Retirement Info: opm.gov/retirement-center
- TSP: tsp.gov
- APWU: apwu.org
- NALC: nalc.org
- NPMHU: npmhu.org
- NRLCA: nrlca.org